Word-of-mouth advertising for local businesses has transformed into online reviews. For a towing company that means today’s consumer is more online savvy as 71 percent of the American population uses a smartphone and 45 percent of those users check online reviews. This can impact a towing company significantly when potential customers are looking for your services online.

Interestingly, MarketSmart clients have stated that using online reviews on their websites has boosted the volume of calls to their businesses. Smallbiztrends.com reported that 72 percent of consumers say that positive reviews make them trust a local business more.

MarketSmart can help your company add an online review program to your existing website. Or better yet, talk to us about rebuilding your website to include online reviews.